Introduction
This website is operated by The Authentic Self Psychologist®. This privacy policy explains how personal information is collected, used, and protected when you visit this website, make an enquiry, or purchase digital resources.
The website is based in the United Kingdom and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect personal information in the following ways:
Information you provide directly
You may choose to provide personal information when you:
- contact us through the website
- send an enquiry about therapy or services
- subscribe to updates or resources
- purchase a digital product
This may include:
- your name
- email address
- information you voluntarily include in messages or enquiries
Please avoid including sensitive personal or clinical information in website contact forms.
Information collected automatically
When you visit the website, certain technical information may be collected automatically, including:
- IP address
- browser type
- pages visited
- date and time of visits
- referring websites
This information helps improve website performance and understand how the site is used.
Payments and Digital Downloads
Digital resources available on this website are delivered through a secure payment and download system.
Payments are processed securely through Stripe, a third-party payment processor.
When making a purchase:
- payment information is entered directly into Stripe’s secure payment system
- this website does not store your card details
- Stripe processes the payment and returns confirmation of the transaction
Stripe may collect and process personal information in accordance with its own privacy policy.
You can view Stripe’s privacy policy at:
After purchase, download links may be sent by email and made available on the confirmation page.
How Your Information Is Used
Personal information may be used to:
- respond to enquiries or contact requests
- provide information about therapy services
- process purchases and deliver digital resources
- improve website functionality and user experience
- comply with legal and regulatory obligations
Personal data is only used for legitimate purposes and is not sold or shared for marketing purposes.
Confidentiality and Therapy Enquiries
This website provides information about psychological services. However, communication through this website does not constitute a therapeutic relationship.
Information sent through website contact forms or email should be considered preliminary communication and may not be fully secure.
If therapy services are agreed, separate privacy and confidentiality agreements will be provided as part of the therapy contract.
Data Storage and Security
Reasonable technical and organisational measures are used to protect personal information from loss, misuse, or unauthorised access.
Information may be stored securely using website hosting providers, email services, and payment processors.
Only necessary data is retained and access is restricted where appropriate.
Cookies
This website may use cookies to improve functionality and analyse website traffic.
Cookies are small files stored on your device that help the website remember preferences and understand usage patterns.
You can control or disable cookies through your browser settings.
Third-Party Services
This website may use trusted third-party services to operate effectively, including:
- website hosting providers
- payment processors (Stripe)
- analytics or security services
These providers process data only as necessary to perform their services and are expected to comply with relevant data protection regulations.
Your Data Protection Rights
Under UK GDPR, you have rights regarding your personal information, including the right to:
- request access to the personal data held about you
- request correction of inaccurate information
- request deletion of personal data where appropriate
- restrict or object to certain processing
- request a copy of your data
Requests can be made using the contact details below.
Changes to This Privacy Policy
This privacy policy may be updated from time to time to reflect changes in legal requirements or website services.
The most recent version will always be available on this page.
Contact
If you have questions about this privacy policy or how your data is handled, you may contact:
The Authentic Self Psychologist®
via the website contact form.